Lars-Sören Steck
Team Lead Managed Services & Reliability at netcup GmbH
🖥️🐧📝🎤🌍⌚
Team Lead Managed Services & Reliability specializing in Linux platforms, Site Reliability Engineering, and incident management. Leading an escalation- and solution-oriented engineering unit, acting as the interface between engineering, management, and customers.
- People and technical leadership of the Managed Services & Reliability department
- Incident lead for highest-severity incidents, incl. stakeholder communication
- External communications & hosting of technical customer events
- Chair of the Chamber of Commerce (IHK) examination board (IT Specialist for System Integration)
- Certified apprenticeship trainer (AEVO)
Professional Experience
Team Lead Managed Services & Reliability
netcup GmbH since Aug 2026- People and technical leadership of the department incl. staffing, capacity, and resource planning
- Incident and problem management for complex incidents, coordinating all involved teams and stakeholders
- Establishing technical standards, runbooks, and automation (Puppet) following SRE principles
- Driving adoption of AI-powered tooling (multiplier role) and technical design of new products
Technical Lead Web Hosting
Anexia / netcup GmbH Jan 2025 – Aug 2026(Business transfer from Anexia to netcup GmbH in Oct 2025)
- Overall technical ownership of a Plesk-based web hosting platform serving a six-figure customer base
- Leading and resolving high-severity incidents incl. customer communication and root cause analyses
- Technical sparring partner for management-level decisions
- Professional development and training of team members
- Second-level on-call duty for production systems
Senior Linux System Administrator
Anexia Apr 2022 – Jan 2025- Operation and advancement of complex Linux-based web hosting systems
- Analysis and long-term resolution of challenging incidents in second-level and escalation contexts
- Contribution to community management, events & public-facing communications
Linux System Administrator
netcup GmbH / Anexia Jan 2019 – Apr 2022(Business transfer from netcup GmbH to Anexia in Jan 2020)
- Administration and operation of Linux systems in a web hosting environment
- Technical customer support for complex incidents
- Domains, DNS, hostmaster, abuse handling & on-call duty
Apprentice IT Specialist for System Integration
netcup GmbH Sep 2016 – Jan 2019Customer Support Representative
netcup GmbH Mar 2016 – Sep 2016Dual study program in Information Technology (not completed)
netcup GmbH Sep 2015 – Mar 2016Education
Apprenticeship as IT Specialist for System Integration (Final grade: excellent)
Heinrich-Hertz-Schule Karlsruhe (vocational school) 2016 – 2019Abitur (German university entrance qualification)
HEBO-Privatschule Bonn 2015Skills
Core Competencies
Expert-level Linux system administration Web hosting with Plesk Domains / DNS / Nameservers / Hostmaster Configuration management with Puppet Customer & stakeholder communication Technical documentation Escalation management
Automation & Tools
Ansible Bash Python Git Icinga Jira
Web & Applications
Apache2 nginx Docker PHP WordPress HTML CSS Postfix Dovecot MySQL, MariaDB
Infrastructure & Security
Debian Ubuntu Arch Linux openSUSE KVM SSL/TLS Let's Encrypt iptables nftables fail2ban
Languages
German Native
English Fluent